Do you ship Internationally?
Yes! We ship worldwide! For International orders, the shipping time can take 5-20 business days.
How much is the shipping cost?
Shipping prices varies based by items due to the product size and weight. As you add items to your cart and the shipping and billing information is entered it will give you the shipping rates.
How much is the Customs/VAT Fees
Customs fees (taxes, duties, processing fees, brokerage fees, etc.) may apply for international shipments. Contact your local customs office for additional info.
How can we contact you?
Our customer service crew is available on business business days during business hours. If you have any concerns, questions or suggestions, you can contact one of our Crew Member via the Contact Us form. You can also email us at firstname.lastname@example.org, we will contact you as soon as possible. You can also reach us at (571) 306-0871.
Can I send a gift order?
At this time, we do not offer gift wrapping or gift messages options. However, you can send your order to someone else then sit back and relax. The addressee will not receive an invoice of the order inside the package. The packing sheets will not include a list of the product’s price. The order’s invoice is sent to the purchaser’s email.
Can I change or cancel my order?
If your order has not been processed or shipped, we can make changes to it or cancel it. Our crew will do everything we can to make it happen.
Contact us at email@example.com right away. Be sure to let us know the changes you need to make (delivery address, product size, product design, etc.).
If we are not able to cancel your order, you can return it to us once you receive it and request a refund or store credit.