Image Courtesy: Delta
Delta wins the #1 Airline Award by Corporate Travel Professionals for the 10th year in a row in the BTN annual Business Travel News Airline Survey.
Corporate travel professionals were asked to rank airlines from customer service to distribution as well as how well each airline responded to the COVID-19 pandemic along with other categories. Delta led in all categories, they are the only airline to win all categories for seven consecutive years.
“It’s always an honor to earn our customers’ trust and respect, but to receive this award in 2020 – when the stakes have never been higher – is incredibly gratifying,” said Delta CEO Ed Bastian. “In the face of historic challenges, we’ve stayed true to Delta values and have put our employees and our customers first. This recognition tells us we’re on the right path, and I could not be more thankful or more proud of the Delta team.”
“Each year, we look for ways to bring our “keep climbing” spirit to life by going further for our customers,” said Delta President International and EVP Global Sales Steve Sear. “We kicked off 2020 by unveiling a host of new innovations at the Consumer Electronics Show, followed by an industry leading commitment to sustainability. Even though COVID-19 threw the industry and the world a heart-wrenching curveball, we responded by doubling down on the things our customers tell us are most important: their health and safety, continuous communication, and flexibility. The Delta team has banded together like never before this year, with each member working harder than ever for our customers, and for each other. I have never been prouder to be a part of this team. Once again, under incredible circumstances, they’ve proven they’re the best.”
Delta would like to thank its industry-leading employees for their 10 consecutive wins.
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